Privacy Policy

Our Service

Introduction

At Aldervale Veterinary Centre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who are we?

We are the data controller responsible for your personal information.

Information We Collect

We may collect and process the following information about you:

Client & Patient Care

We use your personal data to:

We will only use your information for the purpose for which it was collected.

How We Share Your Information

We only share your data when necessary, for example with:

All third parties are required to keep your data secure and use it only for agreed purposes.

How Long We Keep Your Data

We keep personal data only as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements. After this time, your information will be securely deleted or anonymised.

Your Rights

You have the right to:

To exercise your rights, please contact us at admin@rasevets.com. If you are not satisfied, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Cookie Policy

Our website uses cookies to improve functionality and analyse traffic. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

24 Hour Emergencies

If your pet needs urgent veterinary attention, call your usual surgery before travelling. Your call will be redirected automatically outside normal opening hours.

If referred out of hours, you may be directed to:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

This surgery also provides 24-hour emergency treatment:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

If referred out of hours, you may be directed to:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

If referred out of hours, you may be directed to:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

If referred out of hours, you may be directed to:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

Emergency details not displaying? View surgery contacts
Alford

If referred out of hours, you may be directed to this clinic:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

Ashby-by-Partney

If referred out of hours, you may be directed to this clinic:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

Chapel St Leonards

If referred out of hours, you may be directed to this clinic:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

Skegness

If referred out of hours, you may be directed to this clinic:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.

Sutton On Sea

If referred out of hours, you may be directed to this clinic:

Ashby Aldervale Veterinary Hospital The Forecourt Ashby-by-Partney Spilsby PE23 5RG
Directions to Ashby

An out-of-hours surcharge of £108 applies after 7pm, 365 days a year.